Who we are

At Buy and Sell Silver Lakes Multi-Vendor Marketplace, we are committed to safeguarding the privacy of our users and ensuring the security of their personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our online marketplace. By using our platform, you consent to the practices described in this policy.

Our website address is: https://www.buyandsellsilverlakes.co.za.

Information we collect

1.1. User Information: When you create an account, we may collect your name, email address, physical address, contact information, and other details to facilitate your user experience.

1.2. Transactions: We gather information related to transactions conducted on our platform, such as payment details, shipping information, and order history.

1.3. User-Generated Content: Content you post, including product listings, cointact information, reviews, and comments, is collected to operate our services and facilitate interactions.

1.4. Device Information: We automatically collect information about the device and browser you use to access our platform, including IP address, device type, and operating system.

How We Use Your Information

2.1. Service Provision: Your data is used to provide, maintain, and improve our marketplace services, facilitate transactions, and offer customer support.

2.2. Communication: We may contact you with service updates, marketing information, and important notifications related to your account.

2.3. Personalisation: Data helps us tailor your experience on our platform, recommend products, and enhance content relevance.

3. Information Sharing:

3.1. Sellers and Buyers: Information necessary for transactions, such as shipping and payment details, is shared between buyers and sellers on our platform.

3.2. Service Providers: We engage third-party service providers to assist us in delivering our services, and they are subject to confidentiality and data protection obligations.

3.3. Legal Compliance: We may share data when required to comply with legal obligations, protect our rights, or respond to legal requests.

Children’s Privacy:

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us:

If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at info@buyandsellsilverlakes.co.za.

By using Buy and Sell Silver Lakes Multi-Vendor Marketplace, you signify your agreement to this Privacy Policy. Your continued use of our services after any updates to this policy indicates your acceptance of the changes.

Buy and Sell Silver Lakes Multi-Vendor Marketplace